Online Returns

We offer a 15-day money-back return policy from date of delivery for items purchased online. Items will be inspected upon return for quality and damage. If you wish to return your item for any reason, you must obtain an authorization code from us before returning your item. Contact us directly to receive your code, and we will verify your order in addition to providing you with instructions and requirements for returns.

All new watches come with a seven-day return policy as long as the watch has not been worn and is in original condition.

We will notify you by email when we receive your return. Your refund will be credited to your original payment method if your item passes our inspection.

Custom and special orders cannot be returned.

In-Store Returns

We offer a 10-day money-back return policy from date of purchase. Returned items are subject to quality control inspection. All new watches come with a seven-day return policy as long as the watch has not been worn and is in original condition. Custom and special orders cannot be returned.

Replace your item in the original packaging, including any appraisals or certificates included with the item. Bring the item with the original sales or gift receipt to our 500 S. Main St. location in Breckenridge, Colorado.

Our staff will inspect your return and issue a refund to your original payment method.

 

Questions? Contact us for more information.